This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Appointments

appointment_1

Our phone lines open from 08:00 – 18:30 Monday to Friday (up to 13:00 on Wednesdays). 

Our surgeries run from:

Mornings:

  • 07:00 – 12:30 Mondays and Thursdays
  • 08:50 – 11:40 Tuesdays, Wednesdays & Fridays

Afternoons/Evenings: 

  • 13:00 – 20:00 Mondays and Thursday
  • 15:00 – 18:30 Tuesdays and Fridays

Extended Opening Hours:

We provide extended opening hours with pre-bookable appointments available during the hours of:

Mondays 7.00am to 8.00am and 6.30pm to 8.00pm

Thursdays 07:00 to 08:00 and 18:30 to 20:00

Pre-Booking Appointments

All our extended hours appointments are available to pre-book up to 1 week in advance. In addition, we have a limited number of routine appointments that are available to pre-book up to 1 week in advance with each GP.

How do I book an appointment?

We would prefer you to book an appointment on the day you wish to be seen.  You can do this by telephone, on-line or by calling into the surgery. The earlier you are able to contact the surgery for an appointment the more choice will be available.To gain access to your personal on-line system, and book appointments on-line, please visit reception with 2 forms of identity, one must be photographic and the other confirming your current address and you will be provided with login details.  The service can be accessed via the link at the top of this page.

Emergencies

Emergency requests will be answered at the surgery during our telephone opening times of 08:00 - 18:30 Monday to Friday, except Wednesdays when they close at 13:00.

If you are calling on Wednesday afternoon between the hours of 13:00 and 18:30, and you need attention or advice that cannot wait until the surgery re-opens, then please ring 01942 829911.

Sign Language Interpreter Service

Wigan patients can access the services of a Sign Language interpreter to accompany them to GP appointments when needed.  To do this patients contact Action on Hearing on either 0845 685 8000 or email them at communication.services@hearingloss.org.uk.   They’ll require basic information ie. patient’s name, where the appointment is, the type of appointment and they’ll make the necessary arrangements to accompany the patient to their appointment.

Interpreter Service

For patients whose first language isn’t English and who need the services of an interpreter at their GP appointment, the practice can access the services of Language Line.  This is a telephone interpreter service.  If you require this service at your consultation, please let a member of staff know when you book your appointment. 

Chaperone

We are committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times.  All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required.  Please let us know if you require one and this will be arranged.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website